Impression Management Strategy: Alan's Approach to Client Feedback

Which impression strategy is Alan using?

Alan always ensures he tells his boss about every new client he gets for his firm and to pass along any compliments he gets from those clients.

A) Ingratiation

B) Self-promotion

C) Intimidation

D) Supplication

Final answer: Option B

Answer:

Alan is utilizing the self-promotion strategy to create a positive impression by highlighting his accomplishments and sharing positive feedback from his clients.

Explanation: In the given context, Alan is employing the self-promotion impression strategy. Self-promotion is an impression management strategy where individuals highlight their own skills, accomplishments, and achievements to gain recognition and to create a positive perception of themselves. In this scenario, Alan consistently informs his boss about every new client he acquires and shares the positive feedback he receives from these clients. This action is an attempt to show his success in his work and create a favorable impression of his professional competence and effectiveness.

Self-promotion can be an effective strategy in the workplace as it helps individuals showcase their capabilities and contributions, leading to increased visibility and recognition among colleagues and superiors. By actively promoting his achievements and the positive feedback he receives, Alan is positioning himself as a competent and successful professional within his firm.

It is essential for individuals to strike a balance in self-promotion, ensuring they highlight their accomplishments without coming across as boastful or arrogant. By sharing client compliments and new client acquisitions with his boss, Alan is not only showcasing his achievements but also demonstrating his commitment to client satisfaction and his role within the firm.

Overall, Alan's approach to client feedback reflects a strategic use of self-promotion to create a positive impression and highlight his successes in the workplace.