What is the conflict resolution style used by Herman at CyberChasers?

Conflict Resolution Style: Third-Party Resolution

Herman, a team leader at CyberChasers, utilizes a conflict resolution style known as third-party resolution. This approach involves referring the conflict to a neutral third party, such as his boss, to help facilitate a resolution.

Third-party resolution is a strategy commonly employed in conflict management. In this method, an impartial mediator or arbitrator is brought in to assist in resolving disputes between conflicting parties. Herman's choice to use third-party resolution indicates his willingness to seek outside assistance in resolving conflicts within the team.

Benefits of Third-Party Resolution:

One of the main advantages of using a third-party resolution approach is the introduction of a neutral perspective. By involving an impartial third party, the conflicting parties can receive an unbiased view of the situation and potential solutions. This can help ensure fairness and objectivity in the conflict resolution process.

Additionally, third-party resolution can help facilitate communication between the conflicting parties. The mediator or arbitrator can help facilitate discussions, ensuring that all concerns are heard and addressed. This open dialogue can lead to a more collaborative and effective resolution of the conflict.

Overall, third-party resolution can be a beneficial approach in resolving conflicts within a team or organization. By involving an impartial third party, such as Herman's boss in this case, the conflicting parties can work towards a resolution that is acceptable to all parties involved.

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